Frequently Asked Questions

Below is a list of our most frequently asked questions, however please do not hesitate to call and speak to our friendly staff for assistance and local recommendations.

Why should I book using this website?

By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

What is the earliest I can Check-in?

Standard check-in time is 2pm.

Can I arrive late?

Yes, please give us a call if you're wanting to arrive after 9pm.

Do you have undercover parking?

No, but we have off street parking.

Are your rooms non-smoking?

Yes, all rooms at Southern Cross Motel are non-smoking.

Do you have a restaurant?

Yes, Lunch and dinner are available in the restaurant.

Do you have wireless internet in guest rooms?

No, but we will have in the near future.

How close are you to the shops?

1 minute walk to IGA express.

How close are you to restaurants?

Southern Cross Motel has a Licenced Indian Restaurant onsite, We are also within 2-5 minutes walk of number of other great restaurants,cafes and fast food outlets, Please visit Google Maps for a detailed list

What is your Cancellation Policy?

Cancellations must be made at least 24 hours prior to check in date and time. Cancellations received less than 24 hours, the full amount for the first cancelled night will be charged.

How do I guarantee a booking?

Credit card details are required to secure room booking or a cash bond.

Do you have a gym?

No we don’t have a gym however we 300m from the Kangaroo Point Cliffs which is a popular exercise destination for walkers and joggers and has easy access to the Brisbane riverfront pathways.